Virtual reception software helps hotels and large-scale properties manage their guest check-in process. It allows guests to check in through a self-service kiosk or a mobile app, increasing efficiency and improving the overall guest experience.
Hotel guests provide identification, sign necessary documents, and receive their room keys digitally without face-to-face interactions with staff members.
With an automated check-in process, hotels can significantly reduce labor costs and allocate their staff resources to more value-added tasks.
Virdee helps hotel operators simplify the guest experience and maximize property revenue.
Your property gets a branded mobile app, website integration, and receptionist kiosk. The Virdee reception software helps guests throughout their stay. From pre-arrival communication to the final bill, every step is automated.
Virtual reception software uses secure business integrations to provide guests and hotel property managers a seamless and automated experience.
When a visitor arrives at a hotel's property, instead of the traditional front-desk staff, virtual reception software takes over. People can check in via smartphone, email, or a self-service kiosk. The software guides visitors through a user-friendly interface, offering various services such as identification verification, payment collection, room access, and remote assistance.
The Virdee virtual reception platform verifies the visitors' identities, securely processes credit card payments, authorizes room keys, and informs staff of their arrival.
With a streamlined check-in process, virtual reception software saves businesses valuable time and resources while offering guests a seamless customer experience. It enhances efficiency, improves customer satisfaction, and ensures a smooth visitor experience.
Using virtual reception software offers several benefits for businesses and their guests. Here are a few of the top reasons why hoteliers use virtual reception platforms like Virdee:
- Enhanced Guest Experience: Virtual reception software provides guests with a convenient and automated check-in process, allowing them to check in through their mobile app, mobile web, or a lobby kiosk. This eliminates the need for long lines at the front desk, improving overall guest satisfaction.
- Reducing Labor Costs: By automating the check-in process, virtual reception software saves businesses valuable time and resources that would otherwise be spent on manual reception tasks. Staff can focus on more critical responsibilities, and operational efficiency is improved.
- Improved Revenue Generation: Eliminating long check-in lines leads to higher guest satisfaction. Higher guest satisfaction leads to increased revenue. It only starts with self check-in and mobile keys. During check-in, guests can also pick upsells and upgrades, and studies show that guests are more likely to upsell themselves than when being sold to by hotel staff.
Virtual reception software by Virdee revolutionizes the traditional guest check-in experience. Hotel property owners can enhance guest satisfaction, save time and resources, and improve operational efficiency.
Yes, Virdee integrates with many popular property management software (PMS) solutions in the market, so your guests and front desk staff are all on the same page. It integrates with lock systems, payments, guest services, and more.
By integrating with your existing PMS, Virdee virtual reception software synchronizes guest data, reservations, and room availability. This allows for a smooth and efficient check-in process, as guest information is automatically pulled from the PMS. The software also updates the PMS with real-time data, ensuring accurate and up-to-date information is available.
With a commitment to innovation and integration, Virdee virtual reception software transforms how businesses manage guest interactions. Whether in hotels, resorts, or casinos — virtual reception software offers an easy, efficient, and secure solution for managing visitor check-ins and enhancing the overall guest experience.
Yes, virtual reception software from Virdee ensures guest information is secure. Here are some key features that make virtual reception software secure:
- Data Encryption: Virtual reception software uses encryption protocols to protect sensitive guest information, ensuring that unauthorized individuals cannot intercept or access it.
- Secure Cloud Storage: Guest data is stored securely in the cloud, with robust security measures to safeguard against data breaches or loss.
- Compliance with Regulations: Virtual reception software complies with industry regulations, such as the Payment Card Industry Data Security Standard (PCI DSS), to ensure the privacy and security of guest data.
- User Authentication: The software has user authentication features, such as multi-factor authentication, to ensure that only authorized individuals can access guest information and perform administrative tasks.
- Read more about our information security policy here.
Virdee's virtual reception solution is engineered specifically for the hospitality industry.
Any type of hotel is suited for using virtual check-in software, which allows guests to check in quickly and easily. The flexible solution also provides up-to-date information about amenities and services, helping hotels and resorts deliver a personalized and convenient experience.
Virdee is ideal for:
- Casino resort hotels
- Family resort hotels
- Luxury hotels and resorts
- Extended stay hotels
- Limited-service hotels
- Select-service hotels
Virdee helps with:
- Long check-in lines
- Completely removing the front desk
- Staffing shortages
- Staffing expenses
- Technology as an amenity
Virdee works with you to implement a hotel technology solution that fits your brand. No matter what type of property and what challenge you are facing, Virdee virtual reception software is the perfect solution.
Hotel operators can easily add virtual reception software to their guest experience. We recommend taking a quick assessment to see the potential upside of a virtual guest experience. We'll answer any questions about virtual reception software and share how it increases guest revenue.
