Guest Experience > Automated Check-In/Check-Out

Reduce guest frustration for good

When it’s time to check in, guests can complete the entire process via mobile, web, or at the lobby kiosk. Identity verification, signature capture, and payment submission all happen seamlessly. Guests can check in before they ever set foot in the lobby.

Book a demo
FEATURES

Your automated guest satisfaction station

Improving the guest experience is easy with automated check-in software by Virdee. Reduce wait times, improve security, and provide an effortless check-in process, leading to more satisfied guests and more efficient front desk staff.

Mobile & kiosk check-in & check-out icon.

Mobile and kiosk check-in and check-out

Virdee offers flexibility for guests, allowing them to check in and out via mobile or kiosk. If a guest is arriving late, they can provide expected arrival times, ensuring their reservation is not canceled. When it’s time to check out, guests can access their folio on their phone or on a kiosk to finalize payment and check out.

Room Ready Notifications icon.

Room Ready Notifications

Virdee allows guests to check in even if their room is not yet ready. Guests are assigned rooms automatically thanks to Virdee’s integration with the hotel’s property management system and they receive in-app, text, and email notifications once their room is ready.

Payment submission icon.

Payment submission

Virdee’s integration with your payment provider means that guests are able to pay via mobile or kiosk during the check-in process and then also update that payment method at check-out.

BENEFITS

Hassle-free check-ins that benefit guests and staff alike

Eliminate additional trips to the front desk icon.

Eliminate additional trips to the front desk

Thanks to Room Ready Notifications, guests can check in early and then receive their room number and digital key when their room is ready. The kiosk can even provide a pre-encoded room key, with the room number provided once the room is ready.

No unnecessary reservation cancellations icon.

No unnecessary reservation cancellations

With Virdee, check-in becomes much more flexible, offering several options for guests. They can alert the hotel of late arrival times, which eliminates the risk of unnecessary reservation cancellations.

Flexible payment options icon.

Flexible payment options

Guests often change their payment methods between check-in and check-out or want to see a detailed folio before officially checking out. All that is possible without human intervention using either mobile or kiosk.

Case Study

Hotel & Casino
Las Vegas

Vegas hotel embraces Virdee's cutting-edge technology, ushering in a new era of innovation and guest experience

45%

Check-in conversion

30,000

Guest notifications sent per month

650

Guest time saved per month

6

FTEs saved

Read more
Icon of 5 stars.

“Virdee provides a seamless digital guest service solution through mobile, kiosk and online - at the same time offering additional revenue streams and reducing operational costs.”

Kevin Dailey
Chief Operating Officer - LivAway Suites

Connect with guests like never before

See how Virdee can elevate your guest interactions and operational efficiency.

Book a demo Next feature: Communications

Blog

Tips and techniques to maximize revenue

View all