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Technology > Web App
An elevated guest experience has arrived
Virdee’s mobile web experience enhances loyalty and streamlines the check-in process.
Features
No app? No problem.
Many guests don’t want to have to download an app just to check in to their hotel. That’s why Virdee developed a mobile web solution. Guests can access mobile web from a link in the welcome email and are then led through the check-in steps.
All the features. None of the download.
Guests start the check-in process using a deep link from the welcome email, taking them straight to check-in without having to copy and paste a confirmation code. Identity verification, payment, and signature all taken care of.
Check-in upgrades and amenities
When using mobile web, guests can make special requests, upgrade their room, or book amenity packages without having to visit or call the front desk.
Easy access to mobile key and key cards
Following check-in, guests have multiple options to access their room key. They can scan a QR code and get a key card at a lobby kiosk, download their digital room key straight into their mobile wallet, or download the app to access their mobile key.
BENEFITS
A guest experience that adapts to them—and reflects you
Virdee’s mobile web gives guests the freedom to engage their way while staying true to your brand. From check-in to amenities, it’s convenience for them and consistency for you.
Maximizing upsells
Just because there’s no app doesn’t mean that functionality is reduced. The same upgrades and upsells shown in the app and kiosk are presented to guests checking in using mobile web.
Personalized branding
The Virdee mobile web solution is branded to fit each client in order to create a cohesive guest experience that matches your brand.
Greater flexibility
Mobile web offers guests the ability to check in and get to their room without downloading an app. It reduces friction and helps to increase adoption, thereby reducing your costs and increasing guest satisfaction.
Case Study
Hotel & Casino
Las Vegas
Vegas hotel embraces Virdee's cutting-edge technology, ushering in a new era of innovation and guest experience
45%
Check-in conversion
30,000
Guest notifications sent per month
650
Guest time saved per month
6
FTEs saved
“Virdee provides a seamless digital guest service solution through mobile, kiosk and online - at the same time offering additional revenue streams and reducing operational costs.”
Kevin Dailey
Chief Operating Officer - LivAway Suites
Connect with guests like never before
See how Virdee can elevate your guest interactions and operational efficiency.
