Admin Experience > Automated Check-In/Check-Out

Less hassle, more staff satisfaction

Self-service not only gives guests the ability to check-in on their terms, it opens up staffing flexibility for more personal guest interactions. With all settings, requirements, and metrics available in a single dashboard, it makes managing those check-ins a snap too.

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FEATURES

Revolutionizing staff efficiency with automation

There’s self-service check-in…and then there’s self-service check-in. Without the ability to set requirements for different types of guests, capture missing guest information, and easily analyze all of the results, the system cannot be truly automated. Virdee handles all of that and then some, making it easy on guests and staff.

Dashboard & lobby tablet in one icon.

Backend dashboard and lobby tablet in one

All that’s needed is a browser to access the backend dashboard that enables authorized staff to set requirements, view guest details, analyze system performance, and more. The dashboard can be leveraged by lobby staff to support guests who need help during the check-in process.

Pre-arrival guest information capture icon.

Pre-arrival guest information capture

From guest details not provided by OTA bookings to arrival time, additional fields can be shown throughout the check-in process without causing undue friction for the guest.

Requirements-based logic icon.

Requirements-based logic

Different hotels have different needs. That’s why Virdee’s platform enables logic that can be anything from minimum age requirements to pre-payment in order to check-in.

Benefits

Hassle-free check-ins that benefit guests and staff alike

Everything in one place icon.

Everything in one place

With just a browser needed to access the dashboard, staff can pull up critical guest information during a Remote Assistance call and quickly address their concerns. Management can also make important adjustments based on detailed analytics.

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No unnecessary reservation cancellations

Nothing damages guest satisfaction more than being denied a room because you arrived after midnight. With arrival time notifications, staff can avoid this unpleasant experience and protect the guest relationship.

Increased staffing flexibility icon.

Increased staffing flexibility

Check-in and check-out takes the most time out of the front desk staff’s day. At the same time, it’s a process that’s fully automatable, and doing so opens the door to more personal interactions between staff and guests.
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Case Study

Hotel & Casino
Las Vegas

Vegas hotel embraces Virdee's cutting-edge technology, ushering in a new era of innovation and guest experience

45%

Check-in conversion

30,000

Guest notifications sent per month

650

Guest time saved per month

6

FTEs saved

Read more
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“Virdee provides a seamless digital guest service solution through mobile, kiosk and online - at the same time offering additional revenue streams and reducing operational costs.”

Kevin Dailey
Chief Operating Officer - LivAway Suites

Connect with guests like never before

See how Virdee can elevate your guest interactions and operational efficiency.

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