Admin Experience > Upgrade/Upsell

Generate revenue that checks out

Virdee Virtual Reception puts Upsells and Amenities at your guests’ fingertips. From room upgrade offers at check-in, ordering room service, and purchasing late check-out, if it's offered, it's available in the app. It’s also easier than ever to add new Upsells and Amenities while keeping track of sales performance in the dashboard.

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FEATURES

Discover your property’s profit potential

Virdee’s system is integrated with your PMS and able to present all amenities to guests during both the check-in process on both mobile and kiosk and during their entire stay via the mobile app. Going a step further, limted-service and select-service properties can add third-party upsells to open the door to new revenue streams.

Support for room upgrades, packages & more icon.

Support for room upgrades, packages, and more

Upsell recommendations are provided to 100% of guests. Room upgrades, experience packages, room service, and more are available to show guests during check-in and during their stay.

Integrated with your PMS inventory system icon.

Integrated with your PMS’s inventory system

The Virdee platform continuously pulls inventory and pricing from your PMS to provide guests with the right offer at the right time. Logic-based upsells can limit offers when inventory falls below a certain level and offer upsells based on guest history.

Easy-to-access upsell & analytics icon.

Easy-to-access upsell analytics

Hotel revenue management is simple using dashboard analytics. Track upsell conversion, revenue, and more across individual properties or across the entire portfolio, all at a glance and with just a browser.

Benefits

Amplify your revenue potential with convenient upsells

Leverage excess room inventory icon.

Leverage excess room inventory

That big corner suite sitting empty this weekend? Offer it at a steep discount to the right guests at the right time and drive additional revenue that you otherwise would have missed.

Upsell at the right time icon.

Upsell at the right time

With dynamic pricing, inventory connection, and logic support, the right upsells are offered at the right time. This ensures that guests with a higher propensity to purchase are offered the right room upgrade at the right price while also protecting inventory when needed.

Unlock new revenue streams icon.

Unlock new revenue streams

Limited-service and select-service properties can still benefit from upsells by introducing third-party offers. Consider things like mobile car washing, laundry service, or food delivery to enhance the guest experience and drive additional revenue.

Case Study

Family Waterpark Resort

Virdee technology saves waterpark resorts significant time on guest check-ins and
staffing hours

48%

Check-in conversions

$2M

Upsells over 341k check-ins

98%

Wristband access rate

5 Mins

Saved with each check-in

18

FTEs saved

Read more
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“Virdee provides a seamless digital guest service solution through mobile, kiosk and online - at the same time offering additional revenue streams and reducing operational costs.”

Kevin Dailey
Chief Operating Officer - LivAway Suites

Connect with guests like never before

See how Virdee can elevate your guest interactions and operational efficiency.

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Tips and techniques to maximize revenue

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