Guest Experience > Self-Service Room Access

Empower guests with self-service room access solutions

Providing convenience and safety to guests is easy with self-service room access. Digital keys and advanced security protocols allow guests to access room keys via mobile or kiosk.

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FEATURES

Provide effortless entry with self-service room access

Using Virdee self-service room access, guests automatically receive their keys either as a digital key in the mobile app, added to their mobile wallet, or as a physical key card from the kiosk.

Mobile keys icon.

Digital keys

Digital keys are accessible in the app and also in Apple Wallet and Google Wallet. Even if guests check in at the kiosk, they can still get a mobile key on their phone.

Key cards icon.

Key cards

Guests receive their physical room keys from the kiosk either when they check in at the kiosk or in seconds by scanning a QR code they receive after checking in via mobile.

Sharable mobile keys icon.

Shareable digital keys

Within the app, guests are able to share mobile digital keys with others. This is helpful for when multiple guests are sharing a room.

Benefits

It's time to offer effortless room access with digital solutions

Contactless room access icon.

Contactless room access

Whether a tired business traveler wanted to get to bed or an excited family looking forward to the pool, the faster the access to the room key, the happier the guest.

App-less mobile keys icon.

App-less mobile keys

With support for Apple Wallet and Google Wallet, guests can access their digital room key without an app download, similar to how they access airplane boarding passes.

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Key cards as a backup

Not all guests or properties are ready for mobile keys, which is why they can always get a key card at a kiosk, even if they already have a mobile key.

Case Study

Deskless Hotel

A budget chain embraces the efficiency and simplified experience of removing the front desk for 100% self-check-in.

100%

Check-in conversions

125 hours

Guest time saved per month

6

FTEs saved (per property)

Read more
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“Virdee provides a seamless digital guest service solution through mobile, kiosk and online - at the same time offering additional revenue streams and reducing operational costs.”

Kevin Dailey
Chief Operating Officer - LivAway Suites

Connect with guests like never before

See how Virdee can elevate your guest interactions and operational efficiency.

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