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Technology > VIRTUAL RECEPTION KIOSK
Mobile and kiosk solutions for total coverage
Not every guest or property is ready for a fully mobile solution, which is where the Virdee Virtual Reception Kiosk comes in. It complements Mobile by enabling properties to address 100% of guests while adding an elegant presence to the lobby.
FEATURES
It’s time to go deskless
Hotel kiosks are an excellent way to provide self-service check-in, payments, and more, reducing front desk congestion and improving guest satisfaction.
Check-in and check-out
Guests can start the check-in process using a code sent through multiple channels. Then payments, signatures, and key cards can all be taken care of at our Virtual Reception Kiosk. Mobile and kiosk work seamlessly together, and the check-in process can even be started on mobile and finished on the kiosk.
Easily offer upgrades and amenities
Once at the kiosk, guests can make special requests, upgrade their room, or book amenity packages without having to visit the front desk. Guests are also able to sign up for the hotel’s loyalty program at this time.
Quick and secure with Virdee Identity
Virdee Identity offers quick and secure check-in. Guests take a picture of their face, scan their document, and then can quickly check in at the kiosk. Kiosks also provide a secure way to print and reprint key cards at any point in the guest’s stay.
BENEFITS
Transform your property with innovative solutions for effortless check-in and support.
Enhance your hospitality with our solutions that simplify check-in and elevate the guest experience. Our Virtual Reception Kiosk integrates with your hotel systems, allowing staff to focus on personalized service while accommodating various property needs.
Redefine the check-in experience
A hotel kiosk is an easy way to free up your staff’s time. Bring your staff out from behind the desk and empower them to interact face-to-face with guests, welcoming them to your property and helping them with check-in when needed. Transform your staff into guest relationship managers.
Ditch the front desk
Some properties are looking to completely replace the front desk, and Virdee has you covered. By combining kiosk and mobile solutions, you can create a fully staffless hospitality experience. The kiosk addresses guests' needs with staff-on-demand thanks to Remote Assistance and solves problems like lockouts all with zero touch.
Low maintenance
The best part about our hotel kiosk is that it is low maintenance. With only three electronic parts—tablet, key encoder, and payment terminal—the kiosk is extremely reliable and minimalistic. It features a 200-card capacity with a lockable panel, can be refilled in seconds, and includes a low-key notification.
Case Study
Hotel & Casino
Las Vegas
Vegas hotel embraces Virdee's cutting-edge technology, ushering in a new era of innovation and guest experience
45%
Check-in conversion
30,000
Guest notifications sent per month
650
Guest time saved per month
6
FTEs saved
“Virdee provides a seamless digital guest service solution through mobile, kiosk and online - at the same time offering additional revenue streams and reducing operational costs.”
Kevin Dailey
Chief Operating Officer - LivAway Suites
Connect with guests like never before
See how Virdee can elevate your guest interactions and operational efficiency.
