Virdee & Crave Interactive partner up to offer complete digital guest service solution

Two leaders in the guest-facing hospitality space join forces to elevate the hotel experience for guests

14 November 2022, Austin & London – Virdee, a SaaS company delivering digital check-in and virtual concierge services to the hospitality industry, has today announced its partnership with Crave Interactive, a leading developer of digital service solutions for the global hospitality industry. The integration aims to offer hotels and hotel groups a seamless digital guest service throughout the check-in journey and beyond.

The Virdee Virtual Reception solution provides a fully contactless check-in experience, empowering 100% of hotel guests to check-in either via mobile web, app, or kiosk, receive a digital or physical key and head straight to their guest room without ever standing in line at the front desk. The partnership with Crave Interactive – the expert in digital guest experiences, including directory, in-room dining, spa, housekeeping and e-concierge services – enables a single turnkey solution that meets the unique and evolving needs of guests.

“Our data analytics prove hotel guests are more likely to engage with digital services if a full range of services is offered and are more likely to buy ancillary services as a result,” commented Crave CEO Gareth Hughes. “We’re delighted to partner with Virdee to create a best-in-class complete digital guest service solution via mobile, kiosk and in-room tablet that is customised to each hotel’s brand and service offerings”.

“Partnering with Crave Interactive further fuels our mission to help hotel owners save money and improve efficiencies while enhancing the guest experience,” commented Branigan Mulcahy, Co-Founder of Virdee. “Integrating Crave’s e-menu of digital services into Virdee mobile technology enables hotels to reduce the touchpoints of the guest journey, while giving guests more flexibility, choice and control over their stay.”

To find out more about Virdee and Crave Interactive, visit virdee.io and craveinteractive.com.

About Virdee 

Virdee is a technology company providing best-in-class virtual reception and user interaction software for clients and their tenants, guests, and other stakeholders. Virdee helps building owners reduce costs and generate ancillary revenue by automating front-of-house workflows via its mobile application and in-lobby experiences. Using an API-first approach, Virdee connects platforms for identity verification, payment collection, access control and remote assistance while serving customers in lodging, multifamily and commercial real estate industries. Visit www.virdee.io to learn more. 

About Crave Interactive 

Crave Interactive is a leading developer of digital service solutions for the global hospitality industry. Its cloud-based platform delivers over 800 million guest interactions per year. 

Crave has helped millions of hotel guests self-order food and other services from their rooms via in-room tablets and mobile phones and are experts in self-ordering and guest communication solutions. Solutions include Crave Mobile, with QR-codes for instant guest service via mobile, and Crave in-room tablets, designed specifically for hotels. 

Crave is headquartered in the UK with offices worldwide and is part of the True Corporation plc (Thailand) group of companies. 

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