Posts Tagged ‘virtual concierge’
The Future of Extended Stay Hotels: A New Era of Travel and Work
The hospitality industry is ever-evolving, and one segment that has witnessed significant growth and transformation in recent years is extended-stay hotels. As we move into the future, these establishments will play an even more prominent role in how we travel and work. Let’s explore some key trends and factors shaping the future of extended-stay hotels. 1. Remote…
Read MoreSelf-service technology is changing the game, and here’s why:
Revolutionizing Hospitality: The Power of Self-Service Technology in Limited-Service Properties No more waiting in line: Say goodbye to those long queues at check-in. With touchless kiosks and user-friendly apps, guests can dive right into their stay within minutes. Efficiency at its best: Balancing guest satisfaction and costs is crucial, and self-service technology can help. It reduces the…
Read MoreLivAway Suites™ Doubles Down on Tech-Forward Commitment with Virdee Partnerships
LivAway Suites Becomes First National Extended Stay Hotel Brand to Implement Virdee Technology into Brand Standards SALT LAKE CITY (July 25, 2023) — LivAway Suites™, the developer-centric, economy-extended stay hotel brand, has announced a partnership with innovative software-as-a-service company, Virdee, to strengthen their technology-forward brand standards for guests. The collaboration with Virdee will implement a…
Read MoreBuild vs Buy: Valuable Lessons From Hilton and HotelKey
Hilton recently announced its large-scale rollout of HotelKey’s Property Engagement Platform (PEP) and set a great example in the battle over build vs buy. Already at over 1,000 properties, it’s going to reach over 7,000 worldwide Hilton properties by 2026. Designed to act as a hub for a suite of software, PEP enables faster employee…
Read MoreWhat Does Front-Desk-on-Demand Mean?
What Does Front-Desk-on-Demand Mean? On the surface, front-desk-on-demand seems simple to define. It’s anything that replaces the front desk and allows guests to do what they could do at the front desk but via technology instead. However, the further you dive into it, the more complex the topic can become. Does it include a connection…
Read MoreHospitality Trends for 2023: What to Expect in the Future of Travel and Hospitality
The hospitality industry has always been known for its dynamic and ever-evolving nature. However, with the onset of the pandemic, the industry underwent a significant shift in its operations, and the coming years are expected to witness even more significant changes. This blog section will explore the hospitality trends likely to shape the industry’s future…
Read MoreThe Rise of Conversational Bots: How Hotels Can Adapt to Remain Competitive
The hospitality industry is undergoing a significant transformation with the rise of conversational bots powered by AI, such as ChatGPT. These bots can simplify the hotel search process and improve online reservations, but they also pose challenges for businesses to adapt and remain competitive in the industry. With fewer listings and ads available, hotels and OTAs must find new ways to attract visitors and increase their visibility. To do so, businesses must optimize their online presence, invest in influencer marketing, embrace social media marketing, leverage customer reviews, improve user experience, increase direct bookings, and take advantage of paid search ads. By implementing these strategies, hotels can stand out from the competition and provide the best customer experience, ultimately increasing revenue and driving growth in the age of conversational bots.
Read MoreThe Future of Hospitality: How Guest-Facing Technology is Changing the Way Properties Operate
The hospitality industry has experienced a significant transformation in recent years, primarily due to the rise of guest-facing technology. This trend has extended to short-term rentals, apartments, and campus housing, where guest-facing technology is leveraged to enhance the guest experience. One of the main benefits of guest-facing technology is convenience. Mobile apps, in particular, have…
Read MoreHospitality technology can help any property type
Hospitality technology is a very large bucket. It includes everything from back-of-house items like property-management systems (PMS) and accounting software to front-of-house tech like in-room tablets and self-check-in apps and kiosks. Thanks to innovative startups, the bucket continues to grow as new ideas are turned into reality and continue to revolutionize how hotels are run.…
Read MoreVirdee Releases Web-Based Check-In Functionality
Virdee users can now access and input pre-arrival check-in features via web browser, adding more flexibility and increased engagement to the industry-leading contactless check-in solution.
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